Marriott
Customer Service Rep Work from Home
This job is now closed
Job Description
- Req#: 23203740
Employer Industry: Hospitality and Travel
Why Consider this Job Opportunity:
- Competitive hourly base rate paid weekly
- Eligibility for monthly incentives
- Comprehensive benefit package including medical, dental, and vision coverage
- Retirement Savings Plan with company match
- Employee stock purchase program
- TRAVEL DISCOUNTS
- Remote work opportunity
- Opportunity for career advancement and growth within the company
What to Expect (Job Responsibilities):
- Answer questions about property facilities, services, and room accommodations
- Process reservation requests and support basic loyalty and customer care requests
- Identify guest reservation needs and follow sales techniques to maximize revenue
- Ensure compliance with policies and procedures for special booking rules and requests
- Provide customer support and issue resolution through communication with Marriott properties and third parties
What is Required (Qualifications):
- Must live within 50 miles of the Miami, FL CEC
- Availability to work the anticipated shift after completion of training, including weekends and holidays
- Reliable high-speed internet connection with minimum download speed of 3 Mbps and upload speed of 1 Mbps
- Strong communication and customer service skills
- Ability to follow company policies and procedures
How to Stand Out (Preferred Qualifications):
- Experience in the hospitality or travel industry
- Previous customer service experience
#HospitalityandTravel #RemoteWorkOpportunity #CompetitivePay #CareerGrowth #CustomerService
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