Domino's

Customer Service Rep(09069) - 15 Richwalter St


PayCompetitive
LocationShippensburg/Pennsylvania
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 15854BR

      Job Description

      ABOUT
      THE JOB


      You got game? You got spring in your step? You want the best
      job in the world! And schedules that work with you, not against you? That's
      right, we live to beat the rush and make it possible to make, bake or take
      pizzas during the hungry hours of the day and night, part or full time. You'll
      have plenty of time left over for school, hanging with your friends, or
      whatever. Sound good? Even if you just need a second job for some extra cash,
      Domino's Pizza is the perfect place for you.


      We are searching for qualified customer service reps with
      personality and people skills. We're growing so fast it's hard to keep up, and
      that means Domino's has lots of ways for you to grow (if that's what you want),
      perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or
      supplemental job, drop us a line. We're bound to have just the thing for you.


      ADVANCEMENT


      Many of our team members began their careers as delivery
      drivers and today are successful Domino's franchise owners. From customer
      service representative to management, General Manager to Manager Corporate
      Operations or Franchisee, our stores offer a world of opportunity.


      DIVERSITY


      Our mission is to recognize, appreciate, value and utilize
      the unique talents and contributions of all individuals. To create an
      environment where all team members, because of their differences, can reach
      their highest potential.


      SUMMARY STATEMENT


      We take pride in our team members and our team members take
      pride in Domino's Pizza! Being the best pizza delivery company in the world
      requires exceptional team members working together. At Domino's Pizza, our
      people come first!


      JOB REQUIREMENTS


      You must be 16 years of age or older.

      General Job Duties For All Store Team Members



      Operate all equipment.

      Stock ingredients from delivery area to storage, work area,
      walk-in cooler.

      Prepare product.

      Receive and process telephone orders.

      Take inventory and complete associated paperwork.

      Clean equipment and facility approximately daily.

      Training

      Orientation and training provided on the job.

      Communication Skills

      Ability to comprehend and give correct written instructions.

      Ability to communicate verbally with customers and
      co-workers to process orders both over the phone and in person.

      Essential
      Functions/Skills

      Ability to add, subtract, multiply, and divide accurately
      and quickly (may use calculator).

      Must be able to make correct monetary change.

      Verbal, writing, and telephone skills to take and process
      orders. Motor coordination between eyes and hands/fingers to rapidly and
      accurately make precise movements with speed.

      Ability to enter orders using a computer keyboard or touch
      screen.

      Work Conditions

      EXPOSURE TO

      Varying and sometimes adverse weather conditions when
      removing trash and performing other outside tasks.

      In-store temperatures range from 36 degrees in cooler to 90
      degrees and above in some work areas.

      Sudden changes in temperature in work area and while
      outside.

      Fumes from food odors.

      Exposure to cornmeal dust.

      Cramped quarters including walk-in cooler.

      Hot surfaces/tools from oven up to 500 degrees or higher.

      Sharp edges and moving mechanical parts.

      SENSING

      Talking and hearing on telephone. Near and mid-range vision
      for most in-store tasks.

      Depth perception.

      Ability to differentiate between hot and cold surfaces.

      TEMPERAMENTS


      The ability to direct activities, perform repetitive tasks,
      work alone and with others, work under stress, meet strict quality control
      standards, deal with people, analyze and compile data, make judgments and
      decisions.

      Additional Information

      PHYSICAL REQUIREMENTS including, but not limited to the following:

      Standing

      Most tasks are performed from a standing position. Walking
      surfaces include ceramic tile with linoleum in some food process areas.

      Walking

      Sitting

      Stooping/Bending

      Crouching/Squatting

      Lifting

      Bulk product deliveries are made twice a week or more and
      are unloaded by the team member using a hand truck.

      Deliveries may include cases of ingredients and supplies
      weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

      Cases are usually lifted from floor and stacked onto shelves
      up to 84 high.

      Carrying

      Occasionally, pizza sauce weighing 42 pounds is carried from
      the storage room to the front of the store.

      Trays of pizza dough are carried three at a time over short
      distances, and weigh approximately 12 pounds per tray.

      Pushing

      To move trays which are placed on dollies.

      Trays may also be pulled.

      Climbing

      Team members may navigate stairs or climb a ladder to change
      prices on signs, wash walls, perform maintenance.

      Reaching

      Reaching is performed continuously; up, down and forward.

      Workers reach forward when obtaining topping ingredients,
      cleaning work surfaces, or answering phones.

      Hand Tasks

      Hand-Eye coordination is essential.

      Frequently activities require use of one or both hands.
      Shaping pizza dough requires frequent and forceful use of forearms and wrists.

      Workers must manipulate a pizza peel when removing pizza
      from the oven, and when using the rolling cutter.

      Frequent and/or forceful pinching is required in the
      assembly of cardboard pizza boxes.

      Team Members must be able to grasp cans, the phone, the
      pizza cutter and pizza peel, and pizza boxes.

      Machines, Tools,
      Equipment, Work Aids


      Team Members may be required to utilize pencils/pens,
      computers, telephones, calculators, TDD equipment, pizza cutter and pizza pee

  • About the company