• Job Description

  Req#: R278537
  Employer Industry: Facilities Management
  
  Why consider this job opportunity:
  - Salary of $19 per hour
  - Opportunity for career advancement within a leading facilities management company
  - Comprehensive benefits package including health, vision, and dental insurance
  - Supportive and collaborative work environment
  - Chance to contribute to customer satisfaction and facility operations
  
  What to Expect (Job Responsibilities):
  - Provide inbound customer service support via phone and email for maintenance inquiries
  - Create and manage work orders, ensuring accurate details and prioritization
  - Utilize various CMMS systems for tracking and monitoring service requests
  - Maintain ongoing communication with internal clients regarding work order updates
  - Track customer issues and ensure timely follow-up for resolution
  
  What is Required (Qualifications):
  - High School diploma or equivalency
  - Experience in a maintenance environment with an understanding of its operations
  - Customer service experience in a contract service industry
  - Strong computer and verbal communication skills, including experience with CMMS
  - Ability to work flexible shifts, including evenings, weekends, and holidays as needed
  
  How to Stand Out (Preferred Qualifications):
  - Experience with Office 365 and Excel
  - Ability to remain calm and courteous when handling difficult calls
  - Strong organizational skills and attention to detail
  - Self-motivated and able to work under pressure
  - Willingness to continue training in relevant skills and technologies
  
  #FacilitiesManagement #CustomerService #CareerOpportunity #CompetitivePay #BenefitsPackage
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Through all of the twists and turns of the last 100 years, ours has been a story of people putting ideas into action for the benefit of our clients. What began as a small family business in New York is now a commercial real estate company with a solid foothold across the globe, with approximately 400 offices in 70 countries employing 51,000 people. And from Silver Court in Shanghai to the Sears Tower in Chicago to all that comes next, our clients are at the center of all we do.

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