Accenture

Customer Service Representative


PayCompetitive
LocationAustin/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 11849038
      Employer Industry: Professional Services

      Why consider this job opportunity:
      - Competitive compensation based on factors such as location, role, skill set, and experience
      - Opportunity for growth and advancement within the organization
      - Possibility of working in a remote capacity
      - Inclusive and diverse work environment
      - Commitment to creating exceptional experiences for clients through talent, data, and intelligence

      What to Expect (Job Responsibilities):
      - Handle inbound and outbound calls from providers, clients, and their representatives
      - Update client records and verify private health insurance information
      - Collect policy information and accurately enter insurance data into the database
      - Maintain the Insurance Company database and ensure a quality score of 98 or higher
      - Knowledge of Texas Medicaid Program and third party liability

      What is Required (Qualifications):
      - 2 years of customer service experience in a call center environment
      - 1 year of TPL (Third Party Liability) experience
      - Proficiency in MS Office Suite

      How to Stand Out (Preferred Qualifications):
      - Proficient in MS Office Suite
      - 0-2 years of experience in a healthcare-related service
      - Knowledge of Texas Medicaid Program and third party liability

      #ProfessionalServices #CustomerService #CareerOpportunity #CompetitiveCompensation #RemoteWork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Accenture plc is an Irish-domiciled multinational company that provides consulting and processing services.

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