Progressive Agent
Customer Service Representative-Bilingual Spanish
This job is now closed
Job Description
- Req#: 1132419
Join Forbes’ 2023 Best Employer for Diversity! If you’re a problem-solver with a passion for helping others, join our team as a Customer Service Representative-Bilingual Spanish. Supporting and building trust with our customers, you’ll service their unique needs while also offering available products. We’ve got you covered on the training - which will provide you with a solid base of insurance knowledge, so you’ll feel confident serving our customers. You’ll also benefit from a collaborative environment, along with ongoing coaching and development. This is a remote position; you’ll be provided computer equipment and in-depth training. Preferred candidates will live in the state of Texas. Must-have qualifications - Two years post-secondary education or higher - In lieu of the above, a minimum of two years relevant work experience Start Date: May 16, 2024 Work Schedules - 10:30 AM - 07:30 PM, MT, Mon Tue Wed Fri Sat - 10:30 AM - 07:30 PM, MT, Mon Tue Thu Fri Sat - 12:30 PM - 09:30 PM, MT, Mon Tue Wed Thu Fri Work from home office requirements - Designated workspace free from noise and other distractions - High-speed internet at your expense unless otherwise required by law - Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection) - All Progressive hardware you receive needs to be connected to a surge protector Compensation - $21.50/hour-- Additional $1.00/hour if you are fluent in English and Spanish and hired into a bilingual role - Gainshare bonus up to 16% of your eligible earnings based on company performance. - An additional 10% when you work evening or weekend hours. Benefits - 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care. - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability. - Parental & family leave; military leave & pay. - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership. Equal Opportunity Employer For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/About the company
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