Homesite Insurance

Customer Service Representative


Pay$23.00 / hour
LocationBoston/Massachusetts
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R34019
      Employer Industry: Customer Service

      Why Consider this Job Opportunity:
      - Salary up to $23.00 / hour
      - Opportunity for career advancement and growth within the organization
      - Work remotely 80% of the time
      - Comprehensive medical, dental, vision, and wellbeing benefits
      - Competitive 401(k) contribution and annual incentive
      - Paid time off program and 9 paid holidays

      What to Expect (Job Responsibilities):
      - Serve as the first customer point-of-contact for routine service issues
      - Troubleshoot and resolve customer issues over the phone
      - Educate clients and advisors on new services and policies
      - Act as a resource for customers on company policies and systems
      - Refer complex issues to appropriate service partners

      What is Required (Qualifications):
      - Experience providing customer-focused solutions or support
      - Strong written and verbal communication skills
      - Ability to manage multiple priorities in a fast-paced environment
      - Troubleshooting and problem-solving skills
      - Ability to work primarily sitting/standing

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience in customer service or related field

      #CustomerService #RemoteWork #CareerGrowth #CompetitivePay #Benefits

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Get insurance online from Homesite. Find affordable insurance coverage for your home, apartment, car, and much more! Get the coverage you need!