Cubic

Customer Service Representative


PayCompetitive
LocationBurnaby/British Columbia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: REQ_41375
      Employer Industry: Transportation Technology

      Why Consider this Job Opportunity:
      - Salary up to $18.50 + benefits
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Ability to work remotely
      - Chance to work with innovative technology solutions
      - Motivated by hard work, commitment, teamwork, quality, integrity, and respect

      What to Expect (Job Responsibilities):
      - Answer all incoming fare media phone calls from customers
      - Perform all assigned tasks quickly and accurately
      - Follow established policies, procedures, and instructions
      - Ensure all assigned issues are updated and resolved efficiently
      - Initiate outbound calls as needed

      What is Required (Qualifications):
      - High school degree or equivalent, plus two years of experience in a Customer Service/Call Center
      - Some college coursework preferred
      - Must be a good team player
      - Must possess a positive attitude
      - Ability to type 40 plus words per minute (WPM)
      - Proficient in Microsoft Office

      How to Stand Out (Preferred Qualifications):
      - Experience in a high-volume call center environment
      - Previous experience in the transportation industry
      - Knowledge of fare media systems

      #TransportationTechnology #CustomerService #CareerOpportunity #InnovativeTechnology #WorkLifeBalance

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Cubic is a technology-driven, market-leading provider of integrated solutions that increase situational understanding for transportation, defense C4ISR, and training customers worldwide to decrease urban congestion and improve the militaries’ effectiveness and operational readiness.