AlgaeCal

Customer Service Representative

6 days ago

PayCompetitive
LocationCalgary/Alberta
Employment typeOther

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  • Job Description

      Req#: BA15B25BF5
      Employer Industry: Health and Wellness

      Why consider this job opportunity:
      - Starting salary of $52,000 with rapid increase potential as training targets are met
      - Generous healthcare package included
      - Monthly team events and activities to foster a fun work environment
      - Flexible statutory holidays with the option to bank days for future use
      - Opportunities for professional development and continued learning through training and coaching
      - Join a supportive team culture focused on making a positive impact in people's lives

      What to Expect (Job Responsibilities):
      - Act as a knowledge base for customer inquiries regarding products and bone health
      - Actively listen to customers and provide them with comprehensive information to aid their decisions
      - Support customers through various communication channels, including email and phone
      - Process customer orders and returns while assisting with understanding DEXA bone scan results
      - Maintain accurate records of customer interactions and administrative tasks

      What is Required (Qualifications):
      - Solid background in customer service
      - Strong organizational skills and the ability to multitask
      - A passion for natural health and helping others
      - Availability to work one weekend day and flexible scheduling
      - Desire for feedback and commitment to personal improvement

      How to Stand Out (Preferred Qualifications):
      - Experience in a customer service role within the health and wellness industry
      - Proven ability to build rapport with customers and inspire confidence
      - Previous experience with administrative tasks and record-keeping
      - A proactive attitude towards learning and professional growth
      - Demonstrated critical and creative thinking abilities

      #HealthAndWellness #CustomerService #CareerGrowth #TeamCulture #ProfessionalDevelopment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Increase your bone density –– and live life on your terms again –– with AlgaeCal's scientifically-backed, algae-based calcium supplements.

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