AAA - American Automobile Association
Customer Service Call Center Representative
This job is now closed
Job Description
- Req#: JR202315955
Join our AAA Northern New England Emergency Roadside Team and become part of a company that values its employees and offers great benefits! With competitive pay, bilingual opportunities, and a supportive work environment, this is the perfect job for someone looking to make a difference in a fast-paced customer service role.
Advantages of joining our team:
- Competitive starting salary of $17.85 per hour, with a 10% weekend shift differential for a total of $19.64 per hour
- Bilingual candidates fluent in Spanish receive an additional $1.00 increase to their salary
- Full-time position with 40 hours per week
- Flexible shift options available, with start times ranging from 12pm to 4:45pm for an 8-hour shift
- Virtual on-line paid training for 7 weeks, with training hours from 11:00am to 7:45pm
- All equipment provided prior to training
Job requirements:
- Ability to handle high-stress situations and provide excellent customer service
- Process requests for roadside assistance and ensure member safety
- Strong written, verbal, and computer skills
- Minimum of 1 year of previous customer service experience
- High school diploma, GED, or equivalent
- Successful completion of background and drug screening
Additional Information:
- Health coverage for medical, dental, and vision
- 401(K) saving plan with employer match and pension
- Tuition assistance
- Paid time off for community volunteer programs
- Wellness program
- Employee discounts on membership, insurance, travel, entertainment, and more
AAA Northern New England is an equal opportunity employer. We value diversity and believe that our employees are the key to our success in delivering legendary service to our members. Join us and be part of a team dedicated to providing peace of mind and value to our members.About the company
American Automobile Association is a federation of motor clubs throughout North America.
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