Government of Canada - Atlantic

customer service representative - call centre


Pay40k / year
LocationCharlottetown/Prince Edward Island
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 41191362

      Overview

      Languages

      English

      Education

      • Secondary (high) school graduation certificate

      Experience

      Experience an asset

      Hybrid

      Work must be completed both in person and remotely.

      Work setting

      • Urban area
      • Business sector
      • Private sector
      • Consulting firm

      Responsibilities

      Tasks

      • Advise clients on advertising or sales promotion strategies
      • Address customers' complaints or concerns
      • Answer inquiries and provide information to customers
      • Arrange for refunds and credits
      • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
      • Receive and log complaints
      • Answer clients' inquiries and provide information
      • Consult with clients after sale to provide ongoing support

      Additional information

      Work conditions and physical capabilities

      • Attention to detail
      • Fast-paced environment
      • Work under pressure

      Benefits

      Health benefits

      • Dental plan
      • Disability benefits
      • Health care plan
      • Vision care benefits

      Financial benefits

      • Life insurance
      • Registered Retirement Savings Plan (RRSP)
  • About the company

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