Ontellus
Customer Service Representative - Chartswap
This job is now closed
Job Description
- Req#: 317816
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Competitive benefits package including Medical, Dental, Vision, Life, Disability, and a 401k Plan with a generous employer match
- Collaborative work environment conducive to professional and personal growth
- Opportunities for training and career advancement
- Casual dress environment
- Engage with customers to enhance satisfaction and utilization of products and services
What to Expect (Job Responsibilities):
- Provide product and service information to customers and resolve related issues
- Attract potential customers by answering inquiries and providing education about products and services
- Update and maintain customer accounts by recording relevant information
- Clarify and resolve product or service complaints by determining the cause and providing suitable solutions
- Prepare reports by collecting and analyzing customer information
What is Required (Qualifications):
- High school diploma or equivalent
- Excellent communication skills
- Strong understanding of Customer Support processes and ability to handle difficult customer situations
- Strong interpersonal and relationship-building skills
- Ability to learn and train others on technical applications
How to Stand Out (Preferred Qualifications):
- Experience in a customer support role within the healthcare technology sector
#HealthcareTechnology #CustomerSupport #CareerGrowth #CompetitiveBenefits #TrainingOpportunities
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Nation's largest online records retrieval service for custodians, insurance carriers, legal firms or self-insured corporations.
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