Commonwealth Bank
Customer Service Representative - CommSec
This job is now closed
Job Description
- Req#: REQ203431
We are an energetic team who thrive in fast paced environments
Together we support our CommSec customers with a high level of service
We offer a hybrid work environment (a mix of home and office - post probation)
Connecting with our customers, building strong rapport through meaningful conversations
Understanding and identifying customers’ issues, using problem solving skills to deliver relevant and effective solutions that create a positive outcome
Educating clients on our products, services and processes in an efficient manner and have the ability to articulate complex issues in an effortless way.
Are passionate about helping customers
Have a genuine interest in financial services and equity markets
Demonstrate the ability to grasp concepts and systems quickly
Can commit to commencing in the role February 2024
Are available to work Monday to Friday between the hours of 8am to 6pm. Your shifts are approx. 8 hours long / 38-hour week.
A hybrid working environment post probation (6 months)
A range of leave options
Professional development that will support you in your career growth
A full time, permanent position working Monday to Friday.
Do work that matters:
As a full time Equities Associate, you’ll be the first point of contact over the phone for many of our customers. Your responsibilities include:
See yourself in our team:
CommSec is our market leading trading platform providing customers with free access to live prices, price charts and portfolio watch lists with the ability to buy and sell shares online. CommSec provides a high level of customer service to complement our products and services. Our contact centre based at Darling Harbour is the key for ensuring the clients of CommSec receive the best care and service when it comes to their investment portfolios.
We're interested in hearing from people who:
What’s in it for you?
Working with us means that you’ll have a range of benefits. Some of these include:
Where will you go?
If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key.
If this sounds like your next opportunity, apply now!
Advertising End Date: 17/03/2024If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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About the company
The Commonwealth Bank of Australia, or CommBank, is an Australian multinational bank with businesses across New Zealand, Asia, the United States and the United Kingdom.
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