Indiana University Health

Customer Service Representative -Continuous Glucose Monitors-Remote


PayCompetitive
LocationIndianapolis/Indiana
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 382109
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Entry-level position with no prior experience required
      - Opportunity to develop skills in medical terminology and coding
      - Supportive work environment with a focus on patient satisfaction
      - Chance to work collaboratively with various departments
      - Potential for career advancement within the organization

      What to Expect (Job Responsibilities):
      - Respond to patient inquiries via telephone and email
      - Determine the best method for problem resolution while adhering to organizational guidelines
      - Coordinate issue resolutions with other departments as necessary
      - Gather patient personal and billing information for database entry and scheduling
      - Provide excellent customer service to ensure patient needs are met

      What is Required (Qualifications):
      - High School Diploma or GED
      - Ability to type 30+ words per minute
      - Requires working knowledge of computers

      How to Stand Out (Preferred Qualifications):
      - Knowledge of medical terminology and medical coding

      #HealthcareServices #CustomerService #CareerOpportunity #EntryLevel #PatientSatisfaction

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Indiana University Health, formerly known as Clarian Health Partners, is a nonprofit healthcare system located in the US state of Indiana.

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