Expeditors

Customer Service Representative - Customs Brokerage


PayCompetitive
LocationSan Diego/California
Employment typeFull-Time

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  • Job Description

      Req#: REF17089K

      Company Description

      “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

      Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

      • 15,000 trained professionals
      • 250+ locations worldwide
      • Fortune 500
      • Globally unified systems

      Job Description

      Major Duties and Responsibilities

      • Ensure smooth and timely customs process flow
      • Ensure accurate and timely data entry into our operational system
      • Track and Trace Custom files and reporting
      • Ensure accurate and timely client billing
      • Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
      • Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
      • Assist with verification of customs declaration information and the submission of such to the customs authority
      • Ensure compliance at all times to regulations

      Qualifications

      • Understanding of transportation documentation and terms is a plus
      • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
      • Pro-active, strong organizational skills
      • Strong desire to learn
      • Good computer skills (Excel, Word, PowerPoint)

      Reporting Structure

      • Customs Brokerage Lead Agent, Supervisor and Manager

      Additional Information

      Expeditors offers excellent benefits

      • Paid Vacation, Holiday, Sick Time
      • Health Plan: Medical, Prescription Drug, Dental and Vision
      • Life and Long Term Disability Insurance
      • 401(k) Retirement Savings Plan (US only)
      • Employee Stock Purchase Plan
      • Training and Personnel Development Program

      The pay rate for this position is $22/ hour.

  • About the company

      Expeditors is an American worldwide logistics and freight forwarding company headquartered in Seattle, Washington.

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