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Customer Service Representative
Pay$13.50 - $15.00 / hour
LocationDallas/Texas
Employment typeFull-Time
This job is now closed
Job Description
- Req#: LdSB08pvEpWv
Employer Industry: Online Retail
Why consider this job opportunity:
- Salary up to $15.00 per hour
- Flexible scheduling
- Earn Paid Time Off at Accrual Rate of 15-days per year
- Opportunities for professional development and growth
- Work with a supportive and collaborative team
- Free books!
What to Expect (Job Responsibilities):
- Handle incoming customer requests via emails, phones, and chats
- Assist customers with multitasking while maintaining high levels of customer satisfaction
- Educate customers on website and product usage
- Resolve customer issues promptly and thoroughly
- Maintain quality scores
What is Required (Qualifications):
- 2+ years of call center experience
- 2+ years of online customer service chat experience
- Ability to multitask, set priorities, and manage time effectively
- Excellent attendance and punctuality
- Proficiency in Microsoft Office, Teams, and Outlook
How to Stand Out (Preferred Qualifications):
- Experience in the use and application of current technologies in the industry
#OnlineRetail #CustomerService #ProfessionalDevelopment #FlexibleScheduling #FreeBooks
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