Employer Industry: Insurance and Financial Services

Why consider this job opportunity:
- Starting pay of $18 per hour
- Hiring/Retention Bonuses up to $850
- Comprehensive benefits including medical, dental, and vision coverage
- Opportunities for professional development and career advancement
- Flexible hybrid work options with the possibility of remote work
- Generous paid time off and additional benefits for family support

What to Expect (Job Responsibilities):
- Communicate with policyholders, providers, and plan participants via phone or written correspondence to address inquiries and resolve issues
- Document customer inquiries and related data electronically for record-keeping
- Provide back-office support to service teams as needed
- Maintain confidentiality of plan participants and policyholders in compliance with privacy policies
- Support department goals by meeting established service standards and metrics

What is Required (Qualifications):
- High school diploma or equivalent
- 0-2 years of related experience in contact centers, customer service, dental offices, or insurance
- Ability to work overtime as needed to support business operations
- Excellent verbal and written communication skills
- Proficient in using computer systems and keyboarding skills

How to Stand Out (Preferred Qualifications):
- Experience in a contact center or customer service role within the insurance or healthcare industry

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.