Ameritas
Customer Service Representative (Dental & Vision Benefits) In-office San Antonio, TX or remote in Texas
5 days agoWhat's your preference?
Job Description
- Req#: 5209
Employer Industry: Insurance and Financial Services
Why consider this job opportunity:
- Starting pay of $18 per hour
- Opportunity for career advancement through professional development and leadership programs
- Flexible hybrid work options, allowing for remote work within Texas
- Comprehensive health benefits, including medical, dental, and vision coverage
- Generous paid time off and Thrive Days for personal time off
- Supportive culture with a focus on community involvement and employee well-being
What to Expect (Job Responsibilities):
- Communicate by phone or written correspondence with policyholders, providers, and plan participants to address inquiries and resolve issues
- Document customer inquiries and related data electronically
- Assist service teams with back-office support functions
- Ensure compliance with privacy policies by protecting the confidentiality of plan participants and policyholders
- Meet established service standards and metrics to support department goals
What is Required (Qualifications):
- High school diploma or equivalent
- 0-2 years of related experience in contact center, customer service, dental office, and/or insurance preferred
- Ability to work overtime when necessary to meet business needs
- Excellent verbal and written communication skills, demonstrating initiative in assessing situations
- Proficient computer skills and keyboarding abilities
How to Stand Out (Preferred Qualifications):
- Prior experience in a contact center or customer service role within the insurance or healthcare industry
#Insurance #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Ameritas Life Insurance Corp. is a mutual insurance company.
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