Ameritas
Customer Service Representative (Dental & Vision Benefits) In-office San Antonio, TX or remote in Texas
This job is now closed
Job Description
- Req#: 5302
Employer Industry: Insurance and Financial Services
Why consider this job opportunity:
- Starting pay of $18 per hour
- Opportunity for career advancement through professional development and leadership programs
- Flexible hybrid work options available
- Comprehensive health benefits including medical, dental, and vision coverage
- Generous paid time off policies and Thrive Days for personal time
- Supportive and inclusive company culture with a commitment to community involvement
What to Expect (Job Responsibilities):
- Communicate with policyholders, providers, and plan participants via phone or written correspondence to answer inquiries and resolve issues
- Document customer inquiries and related data electronically in the system
- Assist service teams with back-office support functions as needed
- Ensure compliance with privacy policies by protecting the confidentiality of plan participants and policyholders
- Achieve established service standards and metrics to support department goals
What is Required (Qualifications):
- High school diploma or equivalent
- 0-2 years of related experience in contact center, customer service, dental office, or insurance preferred
- Ability to work overtime when required to meet business needs
- Excellent verbal and written communication skills
- Proficient in computer systems and keyboarding skills
How to Stand Out (Preferred Qualifications):
- Experience in a contact center or customer service environment
- Familiarity with dental or insurance industry practices
- Demonstrated initiative and problem-solving skills
#Insurance #CustomerService #CareerGrowth #RemoteWork #HealthBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Ameritas Life Insurance Corp. is a mutual insurance company.
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