Ameritas
Customer Service Representative (Dental & Vision Benefits) In-office San Antonio, TX or remote in Texas
This job is now closed
Job Description
- Req#: 5302
Employer Industry: Insurance and Financial Services
Why consider this job opportunity:
- Starting pay of $18 per hour
- Incentive program bonuses available
- Flexible hybrid work options, with the possibility to work remotely within Texas
- Comprehensive health benefits, including medical, dental, and vision coverage
- Opportunities for professional growth through development and leadership programs
- Generous paid maternity and paternity leave, along with backup care support
What to Expect (Job Responsibilities):
- Communicate by phone or written correspondence with policyholders, providers, and plan participants to address inquiries and resolve issues
- Document customer inquiries and related data electronically
- Assist service teams with back-office support functions
- Ensure confidentiality of plan participants and policyholders in compliance with privacy policies
- Support department goals by achieving established service standards and metrics
What is Required (Qualifications):
- High school diploma or equivalent
- 0-2 years of related experience in contact centers, customer service, dental offices, or insurance
- Ability to work overtime when required to support business needs
- Excellent verbal and written communication skills
- Proficient use of computer systems and keyboarding skills
How to Stand Out (Preferred Qualifications):
- Experience in a call center or insurance environment
- Familiarity with dental or vision insurance processes
#Insurance #CustomerService #CareerOpportunity #FlexibleWork #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Ameritas Life Insurance Corp. is a mutual insurance company.
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