Ameritas
Customer Service Representative (Dental & Vision Benefits) In-office Sandy, UT or remote in Utah
7 days agoWhat's your preference?
Job Description
- Req#: 5217
Employer Industry: Insurance and Financial Services
Why consider this job opportunity:
- Starting pay of $18 per hour
- Incentive program bonuses available
- Flexible hybrid work options, with the possibility to work remotely in Utah
- Comprehensive health benefits including medical, dental, and vision
- Opportunities for professional development and leadership programs
- Generous paid maternity and paternity leave, along with backup care support
What to Expect (Job Responsibilities):
- Communicate via phone or written correspondence with policyholders, providers, and plan participants to address inquiries and resolve issues
- Document customer inquiries and related data electronically
- Assist service teams with back-office support functions
- Ensure compliance with privacy policies by protecting the confidentiality of plan participants and policyholders
- Support department goals by achieving established service standards and metrics
What is Required (Qualifications):
- High school diploma or equivalent
- 0-2 years of related experience, preferably in contact centers, customer service, dental offices, or insurance
- Ability to work overtime as needed to support business needs
- Excellent verbal and written communication skills
- Proficient use of computer systems and keyboarding skills
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role within the insurance or financial services industry
- Familiarity with dental or vision insurance products
- Demonstrated ability to work effectively in a team environment
- Initiative in problem-solving and assessing situations
#InsuranceJobs #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Ameritas Life Insurance Corp. is a mutual insurance company.
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