VieMed
Customer Service Representative - E Prescribe - Sleep Therapy
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Job Description
- Req#: CUSTO002900
Employer Industry: Durable Medical Equipment (DME)
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and satisfaction
- Competitive work schedule: Monday through Friday, 8:00 a.m. – 5:00 p.m.
- Engage with diverse teams including patients, vendors, and healthcare professionals
What to Expect (Job Responsibilities):
- Treat all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect
- Process orders through traditional and E-Prescription delivery, updating patients and referrals on status
- Verify necessary patient data, insurance information, and documentation for equipment orders
- Perform insurance verification and pre-authorization activities prior to deliveries
- Maintain strict confidentiality of patient and client information
What is Required (Qualifications):
- Minimum educational requirement: High school diploma or equivalent
- Competency in processing sleep therapy equipment orders and general DME knowledge
- Ability to maintain professionalism and efficiency in the workplace
- Strong listening skills and eagerness to learn new skills
- Capability to organize work effectively and respond to changes in assignments
How to Stand Out (Preferred Qualifications):
- Good interpersonal relationship skills for working with various stakeholders
- Strong problem-solving abilities and effective verbal and written communication skills
- Experience with software solutions for data entry and analysis, along with proficiency in Microsoft Office
- Ability to plan and organize work for effectiveness and efficiency
- Demonstrated accuracy and adherence to company policies in daily activities
#DurableMedicalEquipment #PatientCare #CareerOpportunity #Teamwork #HealthcareProfessionals
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
We make home respiratory care simple, effective, and stress-free with innovative treatment plans and dedicated specialists on call 24/7.
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