Stryker

Customer Service Representative I (Remote)


Pay$19.58 - $32.04 / hour
LocationBoston/Massachusetts
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: R525091
      Employer Industry: Medical Device Manufacturing

      Why consider this job opportunity:
      - Salary up to $32.04 per hour plus bonus eligibility and benefits
      - Opportunity for career advancement and growth within the organization
      - Flexibility to work remotely, allowing for a better work-life balance
      - Supportive and collaborative work environment with cross-functional partnerships
      - Chance to make a positive impact on customer satisfaction and service improvement

      What to Expect (Job Responsibilities):
      - Provide customer service related to sales, promotions, installations, and communications
      - Check and validate accuracy of incoming surgery product usage cases
      - Build relationships with hospital billing specialists to support product usage inquiries
      - Follow order entry processes and provide proactive updates on order status
      - Prepare product or service reports by collecting and analyzing customer information

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Minimum of 2 years of customer or account management experience
      - Demonstrated knowledge of the medical implant industry and hospital customer base

      How to Stand Out (Preferred Qualifications):
      - Experience in the medical device or healthcare industry
      - Strong analytical skills for data collection and report generation
      - Ability to build relationships and communicate effectively with healthcare professionals

      #MedicalDevice #CustomerService #RemoteWork #CareerAdvancement #HealthcareIndustry

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Stryker Corporation is an American multinational medical technologies firm based in Kalamazoo, Michigan.

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