State of Arizona
CUSTOMER SERVICE REPRESENTATIVE II
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Job Description
- Req#: 534381
Employer Industry: Government - Insurance and Financial Institutions
Why consider this job opportunity:
- Annual salary of $39,600
- Comprehensive benefits package, including health and dental insurance, vacation, and retirement plan
- Hybrid work model with remote work on Mondays, Wednesdays, and Fridays
- Opportunity for career advancement within a large professional licensing agency
- Contributions to public safety by combating vehicle theft and insurance fraud
What to Expect (Job Responsibilities):
- Accurately enter and review license application information into the employer's computer system
- Correspond with applicants to resolve application deficiencies and elevate applications as necessary
- Answer inquiries related to licensing and renewal requirements via phone, email, and in-person
- Participate in process improvement initiatives to enhance departmental operations
- Perform other duties as assigned related to the position
What is Required (Qualifications):
- Minimum of 2 years of work experience in customer service and/or the insurance or appraisal industry
- Knowledge of Title 20 and Title 32 of the Arizona Revised Statutes and DIFI policies and procedures
- Proficiency in using software such as Google Docs, Microsoft Word, and Microsoft Excel
- Strong written and verbal communication skills
- Ability to maintain effective professional relationships with various stakeholders
How to Stand Out (Preferred Qualifications):
- Familiarity with insurance terms, concepts, and industry practices
- Experience in the appraisal industry or relevant on-the-job training
#GovernmentJobs #CustomerService #InsuranceIndustry #CareerOpportunity #HybridWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Arizona is on a mission to become the #1 state in the nation in which to live, work, play, get an education, and retire. Arizona state government plays a vital role in making this happen, and in order to maximize our potential the State of Arizona must operate in way that demonstrates a business-like approach. We are looking for enthusiastic and talented people to join the team.
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