HUB International

Customer Service Representative, Insurance

4 days ago

PayCompetitive
LocationFort Wayne/Indiana
Employment typeFull-Time

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  • Job Description

      Req#: R0030221
      Employer Industry: Travel Insurance

      Why consider this job opportunity:
      - Salary up to $35,360 annually
      - Comprehensive benefits package including health, dental, vision, life, and disability insurance
      - Paid time off and internet reimbursement
      - Ongoing training and professional development opportunities
      - Opportunity to make a positive impact by helping customers make informed decisions about travel insurance
      - Flexibility of remote work

      What to Expect (Job Responsibilities):
      - Engage with customers via phone, email, and chat to understand their travel insurance needs
      - Educate customers about insurance products, including coverage options, benefits, and pricing
      - Assist customers in comparing different insurance plans to help them make informed decisions
      - Address customer concerns, questions, and objections in a professional and courteous manner
      - Collaborate with team members and other departments to resolve customer issues and ensure customer satisfaction

      What is Required (Qualifications):
      - Strong customer service and computer skills
      - Excellent written and oral communication
      - Attention to detail is imperative
      - Ability to work independently in a remote environment and manage time effectively
      - High school diploma or equivalent; additional education or certifications in customer service or insurance is advantageous

      How to Stand Out (Preferred Qualifications):
      - Previous experience in a customer service or sales role, preferably in the insurance or travel industry
      - Remote/Work From Home experience preferred
      - Strong active listening and problem-solving abilities
      - Willingness to undergo training and continuous learning to stay updated on product knowledge and industry changes

      #TravelInsurance #CustomerService #RemoteWork #CareerOpportunity #ProfessionalDevelopment

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. HUB Jobs