HUB International
Customer Service Representative, Insurance
4 days agoPayCompetitive
LocationFort Wayne/Indiana
Employment typeFull-Time
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Job Description
- Req#: R0030221
Employer Industry: Travel Insurance
Why consider this job opportunity:
- Salary up to $35,360 annually
- Comprehensive benefits package including health, dental, vision, life, and disability insurance
- Paid time off and internet reimbursement
- Ongoing training and professional development opportunities
- Opportunity to make a positive impact by helping customers make informed decisions about travel insurance
- Flexibility of remote work
What to Expect (Job Responsibilities):
- Engage with customers via phone, email, and chat to understand their travel insurance needs
- Educate customers about insurance products, including coverage options, benefits, and pricing
- Assist customers in comparing different insurance plans to help them make informed decisions
- Address customer concerns, questions, and objections in a professional and courteous manner
- Collaborate with team members and other departments to resolve customer issues and ensure customer satisfaction
What is Required (Qualifications):
- Strong customer service and computer skills
- Excellent written and oral communication
- Attention to detail is imperative
- Ability to work independently in a remote environment and manage time effectively
- High school diploma or equivalent; additional education or certifications in customer service or insurance is advantageous
How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service or sales role, preferably in the insurance or travel industry
- Remote/Work From Home experience preferred
- Strong active listening and problem-solving abilities
- Willingness to undergo training and continuous learning to stay updated on product knowledge and industry changes
#TravelInsurance #CustomerService #RemoteWork #CareerOpportunity #ProfessionalDevelopment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. HUB Jobs