Employer Industry: Insurance Services

Why Consider this Job Opportunity:
- Salary up to $23.00/hour
- Opportunity for career advancement and growth within the organization
- Work remotely with occasional in-person engagement activities
- Comprehensive medical, dental, vision, and wellbeing benefits
- Competitive 401(k) contribution and pension plan
- Student loan repayment program and paid-family leave available

What to Expect (Job Responsibilities):
- Act as the first point of contact for customers regarding service issues and requests
- Troubleshoot and resolve customer inquiries over the phone
- Enter service requests into appropriate systems for resolution
- Educate clients and advisors on company policies and services
- Refer complex issues to appropriate service partners

What is Required (Qualifications):
- Experience providing customer-focused solutions or support
- Strong written and spoken communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in troubleshooting and resolving issues
- Must be located proximate to specified office locations for occasional in-person engagement activities

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service or related field
- Knowledge of insurance services industry

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Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.