AAA - American Automobile Association
Customer Service Representative - Membership
This job is now closed
Job Description
- Req#: JR202532866
Employer Industry: Automotive Membership Services
Why consider this job opportunity:
- Starting pay of $22.00/hour, with an additional $1.00/hour for bilingual fluency
- Comprehensive benefits package including health coverage, 401(K) plan with company match, and tuition assistance
- Growth and advancement opportunities within the organization
- Remote training provided, allowing for flexibility and convenience
- Employee discounts on membership, insurance, travel, and entertainment services
- Supportive work environment that values diversity and teamwork
What to Expect (Job Responsibilities):
- Answer inbound calls and assist members with questions related to AAA memberships
- Deliver personalized, proactive solutions and recommend valuable products and services
- Engage with members using strong communication and a friendly, problem-solving mindset
- Think quickly and critically to resolve issues in a non-scripted environment
- Navigate multiple systems and tools while actively listening and multitasking
What is Required (Qualifications):
- Prior customer service experience, preferably in a call center environment
- Excellent communication skills (written, verbal, and listening)
- Ability to multitask and navigate computer systems in real-time
- High school diploma or GED
- Must reside within 80 miles of 1225 Freeport Parkway, Coppell, TX 75019
How to Stand Out (Preferred Qualifications):
- Spanish fluency is a plus
- A flexible, “can-do” mindset and willingness to adapt to change
- Demonstrated ability to uphold productivity and confidentiality in a remote setting
#AutomotiveMembership #CustomerService #RemoteWork #CareerOpportunities #EmployeeBenefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
American Automobile Association is a federation of motor clubs throughout North America.
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