Altium Packaging
Customer Service Representative
What's your preference?
Job Description
- Req#: R18416
Employer Industry: Packaging Manufacturing
Why consider this job opportunity:
- Salary up to $24.00 per hour
- Comprehensive benefits package including medical, dental, and vision plans
- Opportunities for tuition reimbursement and professional development
- Bonus potential and 401(k) plan with company contributions
- Supportive and respectful workplace culture
- Hybrid work model with flexibility to work from anywhere in the U.S. close to a plant
What to Expect (Job Responsibilities):
- Respond to customer inquiries via telephone or e-mail to provide non-technical problem resolution
- Analyze customer service needs and refer complex issues to appropriate departments
- Monitor blow mold machines to ensure product quality and processing
- Maintain customer files and assist with inventory management
- Generate and distribute customer-required reports, including inventory and volume
What is Required (Qualifications):
- Minimum of two years of prior customer service experience
- Prior manufacturing experience is desired
- High school diploma or equivalent is required
- Knowledge of MS Office is required
- Must be available for reasonable mandatory overtime as needed due to business demands
How to Stand Out (Preferred Qualifications):
- An Associate's degree is preferred
- Experience with customer relationship applications or databases
#PackagingManufacturing #CustomerService #CareerOpportunity #CompetitivePay #HybridWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Altium Packaging is one of the largest plastic container companies and suppliers of rigid plastic packaging. Find a North American supplier near you.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.