Teleperformance
Customer Service Representative
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Job Description
- Req#: 72824
Employer Industry: Digital Business Services
Why consider this job opportunity:
- Paid training provided to enhance your skills
- Competitive wages with full benefits including medical, dental, vision, and 401k
- Paid time off to support work-life balance
- Opportunities for career advancement within the organization
- Engaging and collaborative work environment with diverse interactions
- Company commitment to employee wellness and engagement programs
What to Expect (Job Responsibilities):
- Field customer inquiries by providing innovative responses to various questions and concerns
- Deliver excellent customer service through active listening and effective communication
- Handle confidential customer information with care and sensitivity
- Aim to resolve issues on the first call by being proactive and solution-oriented
- Track call-related information for auditing and reporting purposes
What is Required (Qualifications):
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and general knowledge of Windows-based systems
How to Stand Out (Preferred Qualifications):
- Customer service and/or sales experience
- College degree preferred but not required
#DigitalBusinessServices #CustomerService #CareerGrowth #RemoteWork #EmployeeWellness
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.
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