Homesite Insurance
Customer Service Representative
Pay$23.00 / hour
LocationNashville/Tennessee
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R34019
Employer Industry: Insurance
Why Consider this Job Opportunity:
- Salary up to $23.00 / hour
- Opportunity for career advancement and growth within the organization
- Work remotely 80% of the time
- Competitive benefits package including medical, dental, vision, and wellbeing benefits
- Supportive work environment with a focus on employee wellbeing
- Encouragement to apply even if not meeting all requirements listed
What to Expect (Job Responsibilities):
- Serve as the first customer point-of-contact for routine service issues
- Troubleshoot and resolve customer issues over the phone
- Educate clients and advisors on newly-enacted services
- Be a resource for customers on company policies and systems
- Refer complex issues to appropriate service partners
What is Required (Qualifications):
- Experience providing customer-focused solutions or support
- Excellent written and spoken communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Troubleshooting and issue resolution skills
- Ability to work primarily sitting/standing
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role
- Strong problem-solving skills
- Previous experience in the insurance industry
#Insurance #RemoteWork #CareerOpportunity #CompetitivePay #EmployeeWellbeing
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