US FOODS
Customer Service Representative - National Sales (Hybrid: Onsite & Remote) (Northeast Region)
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Job Description
- Req#: R270017
Employer Industry: Food Distribution
Why consider this job opportunity:
- Salary range between $19.00 - $22.00 per hour, depending on experience and geographical location
- Full benefits starting from Day 1, including medical, dental, vision, 401K, and life insurance
- Opportunity for career advancement within one of the largest food distributors
- Overtime compensation available
- Excellent training programs and a continuous improvement focus
- Hybrid work model with approximately 90% remote work and minimal onsite presence
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to provide information about products and services, take orders, and address complaints
- Maintain records of customer interactions, inquiries, and actions taken
- Resolve service or billing complaints and ensure appropriate changes are made
- Respond to customer inquiries and notify them of claim results and adjustments
- Coordinate same-day deliveries and pickups, addressing delivery questions and issues
What is Required (Qualifications):
- High school diploma or equivalent required; Bachelor’s degree preferred
- Minimum of three years of experience in a customer service call center environment
- Experience in food service distribution is a plus
- Excellent verbal communication skills and problem resolution ability
- Proficiency in Microsoft Word and Outlook; CRM/Phone Technology experience preferred
How to Stand Out (Preferred Qualifications):
- Experience in a food service distribution environment
- Familiarity with CRM systems and phone technology
#FoodDistribution #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
US Foods is an American foodservice distributor. With approximately $24 billion in annual revenue, US Foods was the 10th largest private company in America until its IPO.
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