Signature Performance
Customer Service Representative, Nebraska-Remote
7 days agoWhat's your preference?
Job Description
- Req#: 2314
Employer Industry: Healthcare Administration
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay with additional position-specific incentives
- Comprehensive benefits package including health insurance, life insurance, disability coverage, and retirement plan with employer match
- Supportive and collaborative work environment that values personal and professional development
- Chance to make a positive impact on healthcare administrative costs for federal agencies and providers
What to Expect (Job Responsibilities):
- Answer incoming calls from healthcare providers, veterans, and beneficiaries to assist with claims
- Research and evaluate medical claims and benefits for proper adjudication
- Document call activity and request corrective actions in VA systems
- Maintain knowledge of applicable VA regulations related to notification requirements
- Actively participate as an effective team member and manage multiple projects
What is Required (Qualifications):
- Must reside in the state of Nebraska
- High School Diploma or GED required
- General office skills and knowledge of standard office equipment
- Working knowledge of software such as Excel and Word
- Data entry and 10-key experience necessary
How to Stand Out (Preferred Qualifications):
- 1-2 years of experience in customer service and/or call center environment
- Excellent verbal and written communication skills
- High-level commitment, motivation, energy, and professionalism
- Demonstrated integrity and ability to value others
#HealthcareAdministration #CustomerService #CareerGrowth #CompetitiveBenefits #TeamEnvironment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Signature Performance provides high performance administration services to the private and public healthcare industry, bending the curve of healthcare costs.
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