Highmark Health

Customer Service Representative


Pay$16.75 / hour
LocationNew York/New York
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: J242523
      Employer Industry: Health Insurance

      Why Consider this Job Opportunity:
      - Salary up to $24.08
      - Opportunity for career advancement and growth within the organization
      - Supportive and collaborative work environment
      - Chance to make a positive impact on customer satisfaction
      - Competitive pay range
      - Comprehensive benefits package

      What to Expect (Job Responsibilities):
      - Engage with customers in a confident and compelling manner to resolve inquiries
      - Respond to a diverse set of customers with superior listening skills
      - Resolve standard and non-routine customer inquiries and concerns
      - Apply in-depth product knowledge to provide tailored recommendations
      - De-escalate challenging customer inquiries while delivering necessary information

      What is Required (Qualifications):
      - High School Diploma/GED
      - 1-3 years experience in customer service or call center environment
      - Ability to multitask efficiently and treat every customer interaction as important
      - Effective communication and problem-solving skills
      - Ability to learn additional competencies through training

      How to Stand Out (Preferred Qualifications):
      - None

      #HealthInsurance #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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  • About the company

      A national health and wellness organization as well as the second-largest integrated delivery and financing system in America.