Employer Industry: Healthcare Services

Why consider this job opportunity:
- Salary up to $26.88 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to resolve customer inquiries and make a positive impact on client satisfaction
- Engaging work that enhances customer service skills

What to Expect (Job Responsibilities):
- Engage with customers confidently, performing a full range of customer service duties
- Strive to resolve customer concerns in a single interaction via various communication methods
- Respond to diverse customer inquiries with in-depth product knowledge
- Exceed internal adherence and efficiency goals while maintaining inquiry timeliness
- Resolve standard and non-routine customer inquiries with minimal escalation

What is Required (Qualifications):
- High School Diploma or GED
- 1-3 years of experience in a customer service or call center environment
- Ability to apply in-depth product knowledge in customer interactions
- Strong listening skills and ability to multi-task efficiently
- Proficient in asking effective probing questions to aid in issue resolution

How to Stand Out (Preferred Qualifications):
- None specified

#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #ClientSatisfaction

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