• Job Description

  Req#: 121838BR

  Company Description

  
  Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

  Job Description

  Position Schedule: Monday-Friday, 8:00am - 5:00pm
  
  We Deliver the Goods:

  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
  • Growth opportunities performing essential work to support America’s food distribution system
  • Safe and inclusive working environment, including culture of rewards, recognition, and respect

  Position Purpose:
  
  Responsible for assisting all customers with order entries and any inquiries regarding the company. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
  
  Responsibilities may include, but not limited to:

  • Input customer orders.
  • Input customer credits.
  • Input order and invoicing information accurately and in a timely manner.
  • Assist customers with orders and problems. Contact vendors and requests samples for customers.
  • Provide informative and professional assistance when working with the public, customers, vendors, and co-workers.
  • Perform administrative responsibilities such as checking faxes and mail on a daily basis, writing sample requests and special orders when necessary.
  • Attend training and Customer Service meetings.
  • Performs other related duties as assigned.

  Benefits

  Click Here for Benefits Information

  Required Qualifications

  High School Diploma/GED or Equivalent
  
  6 - 12 months customer service, call center and / or related area.

  Preferred Qualifications

  High School Diploma/GED or Equivalent Experience
  
  1 - 2 years customer service, call center and / or related area within foodservice industry.

  Division

  Performance Foodservice

  Job Category

  Sales

  Req Number

  121838BR

  EEO Statement

  Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.

  Address Line 1

  9950 S Reinhart Drive

  State

  Wisconsin

  Location

  Performance Foodservice Milwaukee (0578)

• About the company

  As the parent company to a leading family of foodservice distributors, Performance Food Group delivers food and food-related products to more than 150,000 independent and national chain restaurants, quick-service eateries, pizzerias, theaters, schools,...

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