Ellsworth Adhesives
Customer Service Representative (Part Time)
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Job Description
- Req#: CUSTO002782
- Processes customer order expedite and change requests by working with production and purchasing to determine availability of products.
- Performs reviews of the released orders to ensure order status is up to date in the system, works with various departments to determine the status of orders, and communicates to customers the status of their orders.
- Works with Quality to satisfy customer complaint issue; generate customer product return paperwork as needed.
- Releases customer purchase orders to production and verifies customer orders for assigned Business Unit(s) to ensure proper level of detail
- Verifies customer sample orders into the ERP
- 3+ years in a Customer Service role
- High school diploma or equivalency
- Bachelor’s degree or manufacturing experience a plus
- Very strong customer service skills
- Thorough and attentive to details
- Ability to use MS Office applications (Excel, Word, Sharepoint, Teams, etc.) as well as Enterprise Resource Planning (ERP) systems and other sales systems
What does a cell phone in your pocket, a spaceship, and an electric vehicle have in common?
Ellsworth Adhesives specs in materials in each of those products!
Ellsworth Corporation, a global, industry leading distributor of specialty chemicals and equipment and adhesive manufacturer currently has a Part Time Customer Service Representative opportunity at GDI Adhesives. This role reports into our GDI Adhesives Division located in Germantown, WI.
Want to continue to grow your career? This is an exciting time to be a part of Ellsworth, come join our team!
Ellsworth Corporation is a family-run company that has had continuous growth for over 50 years. We are an industry-leading global distributor, manufacturer, and packager of adhesives used by cell phone, medical device, space/aerospace, and electric vehicle industries! Click here to see our state-of-the-art facility and distribution center and learn more about our business, and here to find out more about the industries we serve, and here to learn about our consumer and manufacturing divisions.
You will meet all customer requirements for a Business Unit with the goal of total customer satisfaction by entering and processing customer orders, communicating all customer requirements to appropriate departments, and ensuring that all orders are shipped as requested by the customer.
RESPONSIBILITIES
QUALIFICATIONS
#GDI
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.About the company
Welcome to Ellsworth Adhesives online store. Distributor of adhesives, sealants, coatings, encapsulants, dispensing supplies & equipment, and much more!
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