Providence Health & Services
Customer Service Representative *Remote*
This job is now closed
Job Description
- Req#: 257374
- H.S. Diploma or GED
- Minimum of two (2) years’ experience in customer service required.
- Note: Staff coming on board as “on-call” (non-benefited) may have the education and experience requirements waved.
- Associate degree
- Bachelor's Degree
Providence St. Joseph Health is calling a Customer Service Representatives to work remotely within our footprint states: WA, OR, MT, NM and/or TX. This position has multiple openings for both full time and part time positions.
The Customer Service Representative contributes to the achievement of service delivery, performance standards, and financial targets by: Ensuring PH&S patients have a positive customer experience while resolving patient accounts timely. Being available to assist customers by closely adhering to set schedules and handle time standards. Treating customers with compassion and respect as well as protecting their privacy.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Revenue Cycle Business Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Preferred Qualifications:
Salary Range by location:
WA Puget Sound Oregon (Portland)
Min: $19.80, Max: $30.24
Oregon (Hood River, Medford, Seaside)
Min: $18.46, Max: $28.19
Eastern Washington (Richland, Spokane, Walla Walla)
Min: $17.62, Max: $26.91
Montana
Min: $15.94, Max: $24.35
Texas and New Mexico
Min: $15.10 , Max: $23.07
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About the company
Providence Health & Services is a not-for-profit, Catholic health care system operating multiple hospitals across seven states, with headquarters in Renton, Washington. The Providence affiliate family includes: Covenant Health, Facey Medical Group, Kadlec, Pacific Medical Centers and Swedish Health Services.
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