Concentrix - CA
Customer Service Representative-Remote (Bilingual: Spanish / English)
This job is now closed
Job Description
- Req#: R1618509
Employer Industry: Customer Service and Support
Why consider this job opportunity:
- Salary up to $20/hr, plus performance-based incentives
- Opportunity for career advancement with 80% of managers promoted from within
- Work remotely from the comfort of your home
- Comprehensive benefits including medical, dental, and vision insurance
- Paid training and mentorship programs to support personal development
- Engaging company culture with networking opportunities and wellness programs
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide in both Spanish and English
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and services to customers
- Deliver exceptional customer experiences consistently
What is Required (Qualifications):
- Fluent in both Spanish and English
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Ability to work in a quiet, distraction-free environment
- Strong computer navigation skills and proficiency in multi-tasking
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced customer service environment
- Familiarity with new technologies and software applications
- Ability to work flexible hours
#CustomerService #RemoteWork #CareerGrowth #BilingualJobs #EmployeeBenefits
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.