Allegion
Customer Service Representative - Remote Full Time
5 days agoWhat's your preference?
Job Description
- Req#: JR32580
Employer Industry: Security Solutions
Why consider this job opportunity:
- Salary up to $26.82 per hour
- Generous vacation and sick time to promote work-life balance
- Comprehensive health, dental, and vision insurance coverage
- Opportunities for professional development and career growth
- Work remotely with a flexible schedule
- Be part of an award-winning company recognized for employee engagement and development
What to Expect (Job Responsibilities):
- Review, edit, process, and verify the accuracy of service requests from customers using various inbound systems
- Initiate and follow up on required actions in response to customer service change requests
- Communicate and collaborate closely with appropriate departmental personnel
- Recommend changes to existing methods and systems to enhance customer service efficiency
- Provide backup support to team members as necessary
What is Required (Qualifications):
- High School Diploma or GED with 1-3 years of experience or equivalent work experience
- Ability to work on Eastern Standard Time
- Proficient computer skills
- Flexible schedule and availability for on-call shifts as needed
- Detail-oriented with the ability to troubleshoot and make decisions independently
How to Stand Out (Preferred Qualifications):
- Associate's Degree
- Knowledge of D365 and Five9 systems
- Experience with SAP
#SecuritySolutions #CustomerService #RemoteWork #CareerDevelopment #EmployeeEngagement
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Allegion plc is a provider based in Dublin of security products, for homes and businesses.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.