• Job Description

  Req#: CUSTO006142
  Employer Industry: Customer Service
  
  Why consider this job opportunity:
  - Opportunity for a full-time seasonal position with flexible scheduling options
  - Work remotely after completing training, providing work-life balance
  - Chance to gain valuable experience in customer service and sales support
  - Supportive training environment with a two-week in-store training program
  - Opportunity to enhance communication and problem-solving skills
  - Collaborative team atmosphere that encourages personal and professional growth
  
  What to Expect (Job Responsibilities):
  - Respond to a high volume of customer inquiries via phone, email, and chat, ensuring an exceptional service experience
  - Provide accurate and timely responses to customer questions regarding orders, products, and services
  - Assist in resolving customer complaints by clarifying issues and escalating when necessary
  - Help customers with placing orders and offer product recommendations
  - Perform general clerical duties as required by the supervisor
  
  What is Required (Qualifications):
  - High School diploma or general education degree (GED)
  - Customer service and call center experience preferred
  - Excellent oral, written communication, and listening skills
  - Strong problem-solving, time management, and organizational skills
  - Computer proficiency and ability to comprehend and write simple correspondence
  
  How to Stand Out (Preferred Qualifications):
  - Bilingual in Spanish and English is a plus
  - Previous experience in a customer service role or call center environment
  - Enthusiastic attitude and willingness to learn
  - Ability to work a flexible schedule, including weekends
  
  #CustomerService #RemoteWork #SeasonalOpportunity #CareerGrowth #TeamSpirit
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  James Avery Jewelry offers high quality, artfully crafted jewelry in sterling silver, gold and gemstones. From a one man's endeavor in his mother-in-law’s garage, the company has grown into a team of 3,500 designers, craftsmen, sales associates, and support staff offering unique designs to customers throughout the nation. The majority of our designs are originated by skilled individuals in the company’s design studio and then finely crafted and produced by artisans predominantly in the Texas Hill Country.

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