Chewy
Customer Service Representative (Remote in Hollywood, FL)
This job is now closed
Job Description
- Req#: 5018722
Industry: Pet Retail Company
Why consider this job opportunity:
- Competitive starting wage of $15.50/hour
- Opportunities for career development and skill enhancement
- Work remotely from the comfort of your own home
- Engage in meaningful conversations and help customers with a variety of topics
- Positive and supportive work culture
What to Expect (Job Responsibilities):
- Engage directly with customers on the phone and provide assistance with various pet-related inquiries
- Research and problem-solve to find appropriate solutions for customers
- Utilize active listening, empathy, and kindness when interacting with customers and team members
- Collaborate with teammates and contribute to a customer-centric culture of collaboration
What is Required (Qualifications):
- 2 years of customer service experience
- Excellent communication skills (written, verbal, and listening)
- Ability to multitask and perform well in a fast-paced environment
- Proficiency in using computers and navigating systems and the internet
- Flexibility to adapt to changing business needs and work overtime if required
- High school diploma or equivalent
- Ability to maintain confidentiality and secure sensitive information
- Must pass a background check
How to Stand Out (Preferred Qualifications):
- None mentioned in the job description
#CustomerService #RemoteWork #PetIndustry #CommunicationSkills #ProblemSolving
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Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.About the company
We work in an open-space, collaborative environment that values integrity, creativity and accountability. Our team of passionate pet lovers approach each day with a get-it-done attitude and a side of entrepreneurial spirit. Our customer-first mentality allows each team member to make an immediate impact on the business no matter their role. At Chewy.com, you go home each day knowing you've made a difference.
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