Chewy

Customer Service Representative (Remote in Kentucky)


PayCompetitive
LocationLouisville/Kentucky
Employment typeFull-Time

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  • Job Description

      Req#: 5581978
      Employer Industry: Pet Pharmacy

      Why Consider this Job Opportunity:
      - Competitive pay and benefits
      - Culture of belonging and recognition for skills and contributions
      - Opportunity to build, grow, and unleash your full potential
      - Ability to work from home as a remote employee
      - Focus on excellence and providing outstanding care and wellness services
      - Empowerment to think critically and provide solutions to customers

      What to Expect (Job Responsibilities):
      - Engage directly with pharmacy customers via inbound calls and other communication platforms
      - Research and problem-solve to determine appropriate solutions for customers
      - Go above and beyond to "wow" customers and adhere to safety and regulatory standards

      What is Required (Qualifications):
      - 1-2 years of experience working in a customer-focused environment
      - Excellent communication skills
      - Ability to multi-task and think critically
      - Flexibility to shift schedule and work overtime as needed
      - Must be able to pass background check for KY Rx Tech license

      How to Stand Out (Preferred Qualifications):
      - None mentioned in the job description

      Hashtags:
      #PetPharmacy #CustomerService #RemoteWork #CompetitivePay #OpportunityForGrowth

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      We work in an open-space, collaborative environment that values integrity, creativity and accountability. Our team of passionate pet lovers approach each day with a get-it-done attitude and a side of entrepreneurial spirit. Our customer-first mentality allows each team member to make an immediate impact on the business no matter their role. At Chewy.com, you go home each day knowing you've made a difference.