Chewy

Customer Service Representative (Remote in Texas)


Pay$15.50 / hour
LocationRichardson/Texas
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 5581991
      Employer Industry: E-commerce Retail

      Why Consider this Job Opportunity:
      - Competitive starting wage of $15.50/hour
      - Opportunities for learning and skill development
      - Ability to work remotely from home
      - Engage in meaningful conversations and help customers
      - Collaborative and customer-centric culture
      - Bonus: Love for pets is an added bonus

      What to Expect (Job Responsibilities):
      - Engage with customers on a variety of topics and provide assistance
      - Research and problem-solve to find appropriate solutions for customers
      - Operate with understanding, empathy, and kindness towards customers and team members
      - Collaborate with teammates and contribute to a customer-centric culture
      - Utilize virtual collaboration tools for communication and teamwork

      What is Required (Qualifications):
      - 2 years of customer service experience
      - Excellent communication skills (written, verbal, and listening)
      - Ability to multitask and perform well in a fast-paced environment
      - Proficiency in using computers and navigating systems
      - Flexibility to adapt to changing business needs and work overtime if required
      - High school diploma or equivalent
      - Ability to pass a background check

      How to Stand Out (Preferred Qualifications):
      - N/A

      Hashtags:
      #EcommerceRetail #CustomerService #RemoteWork #CareerDevelopment #CompetitiveWages

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      We work in an open-space, collaborative environment that values integrity, creativity and accountability. Our team of passionate pet lovers approach each day with a get-it-done attitude and a side of entrepreneurial spirit. Our customer-first mentality allows each team member to make an immediate impact on the business no matter their role. At Chewy.com, you go home each day knowing you've made a difference.

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