Sentara
Customer Service Representative - Remote in VA & NC
This job is now closed
Job Description
- Req#: JR-84350
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $23.08 per hour
- Additional compensation opportunities, including bonuses and shift differentials
- Comprehensive benefits package, including medical, dental, vision, and tuition assistance
- Flexible remote work option for candidates located in Virginia and North Carolina
- Supportive environment with a focus on diversity, inclusion, and employee development
What to Expect (Job Responsibilities):
- Handle incoming calls to address inquiries related to member eligibility, prescription benefits, and claims
- Assist patients with updating billing information, establishing payment plans, and scheduling appointments
- Conduct research and resolution of customer service issues to ensure member satisfaction
- Utilize data entry skills to maintain accurate records and documentation
- Provide support for patient services as needed
What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of two years of customer service experience
- Previous data entry experience
- Ability to work during standard hours between 8:00 AM to 5:30 PM
- Must be located near a Sentara hospital or hub for potential on-site visits
How to Stand Out (Preferred Qualifications):
- Experience in a high-volume call center environment
#HealthcareServices #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
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Join a national healthcare leader dedicated to growth, innovation and patient safety. Join Sentara.
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