Aramark
Customer Service Representative - Remote
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Job Description
- Req#: CUSTO044879
Employer Industry: Uniform Supply and Services
Why consider this job opportunity:
- Salary up to $17.00 per hour
- Comprehensive benefits package including medical, dental, vision, and paid parental leave
- Opportunity for career advancement within a growing company
- Flexible work schedule, including day, night, weekend, and overtime options
- Supportive remote work environment with a focus on teamwork and customer satisfaction
- Paid vacation, floating holidays, and sick time, along with 6 paid holidays each year
What to Expect (Job Responsibilities):
- Handle inbound customer calls, providing information on products, pricing, and account services
- Record all customer interactions and issues accurately for follow-up
- Resolve customer complaints and discrepancies to ensure satisfaction and retention
- Assist customers with account status, invoicing, and payment issues
- Identify and communicate service trends and escalate unresolved concerns to management
What is Required (Qualifications):
- Minimum of two years of customer service experience in a high call volume environment
- High school diploma required; Associate's degree preferred
- Strong knowledge of customer service processes, including complaint handling and accounts receivable
- Excellent communication skills, both verbal and written
- Ability to work with various company software and demonstrate strong analytical and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Experience with Oracle software is a plus
- Bilingual in English and Spanish preferred
- Proven ability to complete one-call customer resolutions
- Strong sense of urgency and initiative in customer service tasks
- Positive attitude and team-oriented mindset
#UniformSupply #CustomerService #RemoteWork #CareerGrowth #BenefitsPackage
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Aramark Corporation, known commonly as Aramark, is an American food service, facilities, and uniform services provider to clients in areas including education, healthcare, business, prisons, and leisure.
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