Concentrix - CA
Customer Service Representative (Remote)
This job is now closed
Job Description
- Req#: R1618504
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Base salary range of $16-$18/hour, plus performance-based incentives
- DailyPay enrollment option to access pay early
- Comprehensive benefits including medical, dental, and vision insurance
- Opportunities for career advancement, with 80% of managers promoted from within
- Work-from-home convenience with a supportive and inclusive culture
- Engagement in various employee resource groups promoting diversity and community support
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and services to customers
- Deliver exceptional customer experiences with a positive attitude
What is Required (Qualifications):
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Open availability for work shifts
- Ability to work in a quiet, distraction-free environment at home
- Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications):
- Experience with new technologies and eagerness to learn
- A desktop or laptop computer for testing purposes
- High-speed internet connection (no wireless/hotspots or satellite)
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.