Concentrix - CA
Customer Service Representative (Remote)
This job is now closed
Job Description
- Req#: R1494839
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Lucrative performance-based incentives
- Comprehensive benefits package including medical, dental, and vision insurance
- Opportunities for career growth and personal development
- Supportive and inclusive work culture
- Paid training and mentorship programs
- Remote work flexibility
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a smile
What is Required (Qualifications):
- 1+ year of customer service experience
- High school diploma or GED
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
How to Stand Out (Preferred Qualifications):
- Experience in a remote customer service role
- Knowledge of CRM systems
- Strong problem-solving skills
- Ability to work independently and collaboratively in a team setting
- Excellent communication skills
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #PerformanceIncentives
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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