Employer Industry: Customer Service

Why Consider this Job Opportunity:
- Lucrative employee referral bonus opportunities
- Paid training and performance-based incentives
- Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
- Mentorship programs that support your rewarding career journey
- Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences…with a smile

What is Required (Qualifications):
- 1+ year of customer service experience
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies

How to Stand Out (Preferred Qualifications):
- High Speed internet (no wireless/hotspots or satellite) and a smartphone

#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #EmployeeBenefits

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