Concentrix - CA
Customer Service Representative (Remote)
This job is now closed
Job Description
- Req#: R1433087
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Opportunity for career growth and personal development
- Training, technologies, and continuing support provided
- Real career and personal growth potential within the company
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Comprehensive benefits package, including retirement savings plan, paid time off, medical, dental, and vision insurance, and employee assistance program
- Health and wellness programs to promote a healthy lifestyle
- Mentorship programs to support career journey
- Programs and events promoting diversity, equity, and inclusion, global citizenship, sustainability, and community support
What to Expect (Job Responsibilities):
- Provide inbound customer support using a call flow guide
- Help customers resolve basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services
- Deliver expert customer experiences with a smile
What is Required (Qualifications):
- 1+ year of customer service experience
- High school diploma or GED
- Quiet, distraction-free work environment at home
- Strong computer navigation skills and PC knowledge
- Proficiency in fast-paced multitasking
- Eagerness to learn new technologies
- Desktop or laptop for PC and internet testing
- High-speed internet and smartphone
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role in a remote setting
#CustomerService #CareerGrowth #WorkFromHome #EmployeeBenefits #TrainingProvided
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.