Maritz
Customer Service Representative
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Job Description
- Req#: R15012
Employer Industry: Travel Coordination Services
Why Consider this Job Opportunity:
- Comprehensive benefits package including medical, dental, vision, life insurance, and 401k
- Opportunity for career advancement and growth within the organization
- Flexible work options available, including hybrid and remote positions
- Supportive work environment with ongoing training and collaboration
- Engaging role managing high volumes of participants and programs
What to Expect (Job Responsibilities):
- Book airline reservations for program attendees using established workflows and airline contracts
- Manage block space, complete program accounting, and maintain airfares
- Communicate travel details, fare rules, and policies through various channels
- Document airline records using the Global Distribution System (GDS)
- Track critical dates to meet reporting and program deadlines
What is Required (Qualifications):
- Bachelor’s degree or equivalent experience in the travel industry
- Strong customer service skills with a proven track record
- High attention to detail and problem-solving abilities
- Professional communication and listening skills
- Proficiency in MS Office (Word, Excel, PowerPoint) and ability to learn new technology
How to Stand Out (Preferred Qualifications):
- Degree in Hospitality or Event Management
- Bilingual in Spanish and/or French
- Experience with travel coordination in a corporate or event setting
#TravelCoordination #RemoteWork #CareerGrowth #CustomerService #HybridWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Maritz companies lead the industry in sales and marketing services. Using scientific insights, our solutions help people and businesses reach their potential.
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