• Job Description

  Req#: REF14389N

  Company Description

  “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

  Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

  Job Description

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operating system
  • Ensure exceptions are monitored and actioned timely
  • Ensure accurate and timely client and vendor billing
  • Track and trace Drayage Management and/or Air Import files as required
  • Ensure timely clearance and delivery of freight to customer for Import shipments
  • Ensure documents are sent to customer or broker for customs purposes in a timely manner
  • Interact with our customers in arranging their international shipments, meeting customer service standards
  • Meet compliance regulations at all times. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirements
  • Meet KPI standards, as per the company’s procedures
  • Understand department process flow, constantly looking for areas of improved efficiency
  • Contribute to maintain strong relationships with suppliers (airlines, steamship lines, trucking companies, and others)
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Ensure all customers' standard operating procedures are followed and updated

  Qualifications

  • 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
  • Understanding of air and ocean documentation process a plus
  • Understanding of Final mile drayage process a plus
  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Proficient with Microsoft Office (Excel, Word, PowerPoint)

  Additional Information

  Expected Salary: $24-$27 per hour

  Eligible for bonus

  Expeditors offers excellent benefits:

  • Paid Vacation (first year prorated based off month of hire)
  • Holidays (10)
  • Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Commuter Benefit
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement

  All your information will be kept confidential according to EEO Guidelines.

• About the company

  Expeditors is an American worldwide logistics and freight forwarding company headquartered in Seattle, Washington.

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